Pay My Bill

Insurance and FAQ

What to expect with vision insurance

The cost of routine eye exams and prescription eyewear can be of real concern, especially for large families. In many cases, vision insurance can lower these annual expenses.

A vision insurance policy is not the same as health insurance. Regular health insurance plans protect you against financial losses due to unexpected eye injuries or disease. Vision insurance, on the other hand, is a wellness benefit designed to provide routine eye care, prescription eyewear and other vision-related services at a reduced cost.

Because we provide both medical and routine eye care, we accept a number of insurance plans to help cover the cost depending on your individual needs. Here are just some of the plans that we accept:

Vision & Medical Plans We Accept

Screen Shot 2023 09 13 at 12.40.45 PM
Screen Shot 2023 09 13 at 12.41.13 PM e1694623949258
Screen Shot 2023 09 13 at 12.41.03 PM
Screen Shot 2023 09 13 at 12.41.13 PM 1 e1694624020142

Vision Insurance FAQ

There are more options for vision insurance today than ever before. Whether your vision insurance plan is one you choose as an additional benefit in your employer health benefits package, or vision coverage you seek on your own through an insurance company or vision benefits provider, there are basics you should understand to make the most of vision insurance.

Understanding Vision Plans and Coverage

The options available to you in vision plans can be a little daunting. If you’ve chosen your vision insurance through your employer, your HR department and the insurance company literature—and websites—are a good place to start to understand what your vision insurance plan does and does not cover.
In general, there are two types of vision insurance plans:

Vision Benefits Package

Often purchased as an addition to traditional employer-provided healthcare, this type of vision insurance includes a fixed set of benefits related to eye health and maintenance, such as routine eye exams and testing, discounts for corrective eyewear, even benefits that reduce the cost of eye surgery. Vision insurance like this typically includes a network of participating eyecare professionals who have agreed to honor the plan particulars.

This type of vision insurance plan has evolved over the years to include more personalized choice for the consumer in the form of defined contribution vision coverage—where you, the consumer, choose the particular services and discount offerings based on what you expect your vision expenses to be.

Many of these vision plans involve using pre-tax dollars deducted automatically by your employer in the form of Flexible Spending Accounts, ‘Cafeteria’ Plans, Health Savings Accounts or Health Reimbursement Accounts. Each has particular tax advantages and drawbacks you should discuss in full with your vision plan administrator or provider, and if necessary, a tax professional.

Vision Discount Plans

While similar to traditional vision benefits, this type of vision insurance is generally less flexible than a vision benefits package because it offers flat discounts across the board for a wide menu of vision-related services, including specified discounts on eye exams, eyeglasses and contact lenses, even many surgical procedures.

You agree to pay the difference in cost in full—however these types of plans generally offer lower premiums than traditional vision benefit plans.
Vision insurance like this typically includes a “network” of participating eyecare professionals who have agreed to honor the stated discounts within the vision plan, so long as you agree to pay the difference.

Vision Insurance Planning

It may sound confusing at first, but you can plan to use your vision insurance to your maximum benefit by fully understanding what is specifically covered or not covered under your vision insurance plan, and by also discussing options with your eyecare professional to see how best to apply your particular vision coverage to your eyecare expenses.

This planning includes fully understanding any traditional health insurance coverage you may have. Unexpected eye injury, or the onset of certain eye diseases and their related treatments is often covered by your traditional health insurance rather than your specific vision insurance plan.

The point here is—it’s your vision insurance, your vision coverage—understanding your particular vision insurance plan is critical to maximizing those benefits.

Use it or lose it. Vision insurance benefits do expire.

Depending upon the type of vision insurance plan you’ve enrolled in, your vision insurance benefits may expire annually. This means if you don’t “use it” you “lose it” until the next year. Since you are contributing your hard-earned money toward your vision coverage, there’s really no excuse to skip your annual eye exam or see your optometrist should you experience any changes in your vision.

What’s more, many of the defined contribution vision insurance plans (Flexible Spending Accounts in particular) don’t allow for your deposited money to roll over into the next year. If you don’t spend what you’ve allocated, you may be at risk of losing that money entirely.

Think beyond the traditional examination to a second pair of eyeglasses, prescription sunglasses, photochromic lenses, or eyewear that’s specifically designed to fit your lifestyle. All might be within ready reach if you maximize your vision insurance coverage.

Special thanks to the National Eye Institute, National Institutes of Health, for source material that aided in the creation of this website.

Yes, we accept most but not all insurance plans. Call our office at (865) 475-6565 and we will confirm if we accept your insurance. If we do not accept your insurance, not to worry, we offer affordable payment plans that will allow you to get the care that you need.
If we don’t participate in your insurance plan, it’s because it doesn’t provide adequate coverage for our office to deliver the kind of eye care that our patients love and appreciate.

We will never turn you away or let you go without the care that you need. What you may not know is that your insurance company may still pay 100% (or close to it) of your eye care with us. That’s right! This may be true even if we don’t participate in your insurance plan. Here’s how it works if we don’t participate in your insurance:

  • Your insurance company may still pay for all of your routine check-ups at 100% (or close to it).
  • If you have a medical diagnosis, you usually have to pay for your copay (that’s true whether we participate or not). The only difference is that you may have to pay a little more if we don’t participate in your plan.

Speak with any team member and they will be happy to answer all of your questions. We will process all insurance claims (whether we participate or not) which means no paperwork for you.

We also accept Visa, Mastercard, American Express and all other major credit cards.

We have a partnership agreement with CareCredit that allows you to make monthly, affordable payments at no interest.

We encourage you to take the first step toward solving your eye care needs. Call us at (865) 475-6565 to get started.

Yes, we accept patients with VSP or Vision Service Plan. Please be sure to mention this to any staff member so they may help you understand your benefits and how those apply to our services. 

We are always working to add in-network benefits with more carriers, so if you don’t see yours, please call us.


  • Aetna Vision One
  • Ameritas
  • BCBS (Blue Cross Blue Shield)
  •  Blue Perks
  •  Cigna Vision
  • CompBenefits
  •  Davis Vision
  •  EyeMed
  •  Heritage Vision Plans
  •  OptumHealth Vision
  •  Principal Financial Group
  •  Spectera
  • Superior
  • Versant
  • VCP (Vision Care Plan)
  • VSP (Vision Service Plan)



  • Aetna
  •  Blue Cross Blue Shield
  •  Cigna
  •  Consociate
  •  Great West
  • Health Spring
  •  Humana
  •  Mail Handlers’ Benefit Plan
  •  Medicare/Medicaid
  •  N. American Administrators
  •  PHCS
  •  Safeco
  •  Signature Health Alliance
  •  United Health Care
  • United Medical Plan
  • UMR
  • Windsor
Source Modern Optometry Magazine.